Privacy Policy

Last updated: This is a general template and should be reviewed and customised to reflect your actual data practices before publication.

1. Introduction

Duong Kim Vinh ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please do not use our website or services.

2. Information We Collect

We may collect and process the following categories of information:

• Account information: name, email address, and other details you provide when registering for or configuring an account.
• Usage data: information about how you interact with our website and platform, including pages visited, features used, and time spent.
• Device and technical data: IP address, browser type, operating system, and similar technical identifiers.
• Communications: records of correspondence if you contact us for support or inquiries.
• Cookies and similar technologies: as described in the Cookies section below.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services.
• Personalising and improving your experience with our platform.
• Communicating with you about updates, features, or support requests.
• Monitoring usage patterns to understand and improve functionality.
• Detecting, preventing, and addressing technical issues, fraud, or misuse.
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided these interests are not overridden by your rights and freedoms.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and analyse how our website is used. You can configure your browser to refuse some or all cookies, or to alert you when a website sets or accesses cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

6. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and contractors who perform functions on our behalf, subject to appropriate confidentiality obligations.
• If required by law, regulation, legal process, or governmental request.
• To protect the rights, property, or safety of Duong Kim Vinh, our users, or others.
• In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on how our services are provided, information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain types of processing.
• Request portability of your information in certain circumstances.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to such requests.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent update at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch through the contact details provided on our website.